Support

We're here to help you get the most out of MindScribe. If you have a question, encounter an issue, or need assistance with any of our clinical tools, our support team is ready to help.

Email us

The best way to reach our support team.

support@mindscribe.au

What to include

Your name and the clinic or practice you're part of
The MindScribe app you're using (Notes, Assessments, Mosaic, Schema Profiler, or Altriva)
A short description of the issue or question
Any error messages or screenshots that might help

Our team is based in Australia and typically responds within one business day.